Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Industries
Solutions
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Industries
Solutions
Learn how Fairmount Tire is leveraging Descartes’ last mile delivery solution to get tires out faster and offer B2B customers a seamless experience.
Industries
Solutions
Learn how Martins Atacadista, Brazil’s largest wholesale company, enhanced its delivery performance and saved money with Descartes’ Suite.
Solutions
Nathan Sanders, CEO of Brook Furniture Rental, discusses the company’s investment in Descartes’ routing technologies to transform distribution operations and significantly improve service standards for its B2C and B2B customers.
Industries
Solutions
Brook Furniture Rental is satisfying customers’ needs after switching to automated last mile delivery solutions from Descartes. Learn about the transformation.
Solutions
John Lewis & Partners Meets the Home Delivery Challenge Let's Talk Download Case Study We’ve all been there – buying furniture, home appliances, or that new flat screen TV, when the taxing moment comes to schedule the delivery appointment for our...
Industries
Solutions
Lift Off Distribution is Using Descartes' Strategic Route Planning Software to Optimize Distribution Territories, Route Plans and Delivery Frequency Let's Talk Download Case Study Lift Off Distribution, the third largest distributor of Red Bull...
Industries
Solutions
Merchants Foodservice Streamlines Distribution Operations with Descartes’ Mobile Proof-of-delivery Software Let's Talk Download Case Study WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the...
Industries
Solutions
Aceitera el Real Leverages Descartes’ Strategic Route Planning Software to Increase Efficiencies, Visibility and Service Levels Let's Talk Download Case Study Aceitera el Real, a global producer of vegetable oils, fats and their derivatives...
Industries
Solutions
Optimized Route Scheduling Helps Richards Building Supply Enhance Delivery Processes to Better Manage Customer Orders Let's Talk Download Case Study Going Paperless with Descartes Heightens Delivery Performance for Customers As a wholesale...
Industries
Solutions
Ferrellgas Selects Descartes’ Routing and Scheduling Software as it Met the Unique and Flexible Needs of the Propane Market Let's Talk Download Case Study For more than 65 years, Americans have relied on Ferrellgas for their residential, industrial/...
Industries
Solutions
Descartes’ Route Planning Solution Provides Stewart Foodservice with Real-time Visibility into their Delivery Operations Let's Talk Download Case Study Stewart Foodservice is a foodservice distribution company with 75 employees and over 450 customers...
Industries
Solutions
Descartes’ Mobile Solution Enables Tony’s Fine Foods to Provide Real-time Visibility into Where OS&Ds Occur Let's Talk Download Case Study Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and...
Industries
Solutions
PlaceMakers Transforms Customer Experience by Centralizing Building Supply Distribution with Descartes’ Delivery Route Planning Solution Let's Talk Download Case Study New Zealand’s leading supplier of building materials and hardware, PlaceMakers...
Industries
Solutions
US LBM Boosts Productivity and Customer Experience with Innovative Descartes Last Mile Delivery Solution Let's Talk Download Case Study US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across...
Industries
Solutions
Featured Customer Success Stories
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Austrian Airlines
Discover How Austrian Airlines Is Managing Inventory & Optimizing Processes Using Descartes RFID Technology
Lufthansa Technik
Read how Lufthsansa Technik is Enhancing Visibility & Automating Processes with Descartes QuestaWeb™
Princeton TMX
A leading beverage producer replaced manual transportation management practices with Princeton TMX's cloud-based TMS and Descartes MacroPoint™ supply chain visibility platform.
Wallenius Wilhelmsen
Read how Wallenius Wilhelmsen is using Descartes to ensure compliance with regulations such as ICS2 and to keep pace with change
Ocean Network Express (ONE)
Read how Descartes Global Security Filing™ (Descartes GSF™) solution is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
Cabot Creamery
Cabot Creamery cut operational costs and simplified the parcel shipping process for perishable and non-perishable goods. See how this dairy cooperative leveraged Descartes XPS shipping software.
Freight Tec
Utah-based Freight Tec, relies on the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) to manage its large community of broker agents. The company also uses Descartes MacroPoint™, integrated seamlessly with Descartes Aljex, for real-time freight tracking, as well as the Descartes MyCarrierPortal service to combat fraud.
American Airlines
American Airlines is complying with expanding advanced security filing requirements using Descartes
Featured Videos
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.